Privacy Policy

Honda Cars Philippines, Inc. (“HCPI”) recognizes and respects your privacy and will secure and keep confidential all personal and / or sensitive personal information that you may provide to HCPI or those which HCPI may collect from you.

This Privacy Policy has been crafted to explain how we process - collect, use, store, disclose and discard - information about you on:

  1. www.hondaphil.com, and other websites to which this privacy policy is linked; and
  2. The social media accounts and/or pages that we control.

Honda websites, applications and social media accounts are collectively referred to in this Policy as “Sites”. By accessing and using these Sites, you agree to this Privacy Policy and any future amendments and additions thereof.

This privacy policy covers HCPI’s treatment of personally identifiable information that we collect when you are on our site, and when you use our services. This policy also applies to HCPI’s treatment of any personally identifiable information that our partners share with us.

This Policy supplements other privacy policies currently practiced and enforced by HCPI.

This Policy does not apply to:

  1. The collection and use of your personal information by any Honda dealer; or
  2. The collection and use of your personal information by the companies that operate social media platforms through which HCPI maintains an account or page; or
  3. The practices of companies that we do not own or control, or to people that we do not employ or manage.

 

The Information We Collect

  1. Personally Identifiable Information You Provide Us

    HCPI receives and may store any personal information entered on its Sites. Depending upon the Site and context, this information may include the following (along with any other information you provide):

    • Contact Information. Name, address, city/municipality, province, postal code, email address and telephone number.
    • Demographic Information. Date of birth, gender, occupation, employer and country of origin.
    • Owner Testimonials and Multimedia Submissions. On certain Sites, such as HCPI’s social media pages, you may choose to provide testimonials, upload pictures or videos or otherwise provide personal information.
    • Vehicle Information. Vehicle Identification Number (VIN), make, model, year, trim level, color, selling dealer and year of purchase.
    • Payment Information. Credit card and other payment information (account numbers, account type, routing numbers and bank name) may be collected which information is used solely to process your transaction/s.
    • HCPI Account Information. If you create an account on any Site, we collect information related to that account such as username, password and answers to your security questions.
    • Instant Messaging Information. Certain Sites may offer instant messaging features. If you sign up for such features, you are choosing to allow other instant messaging users to see that you are online. At your discretion, you may choose to share additional information with other users.
    • Information on Credit Applications. Information provided on credit applications may include some of the information covered above as well as additional information such as your social security number and income. Information provided on a credit application is used solely in accordance with Republic Act No. 9510 or the Credit Information System Act.

    You can visit our Sites without sharing personal information; however, certain features and tools (such as the ability to file complaints, email video hyperlinks, request a quote, request a brochure, locate a dealer or create an account) may not be available unless personal information is provided.


  2. Information Provided in Connection with Employment Applications

    We receive and may store personal information provided to HCPI when you apply for employment with HCPI or any of its affiliated companies on www.hondaphil.com/careers/ or other Sites.

    This information may include name, educational and employment background, contact information, job qualifications, and jobs for which you may wish to be considered. You may choose to provide additional information, such as your resume or CV, employment references, and salary requirements. You may also choose to provide this information by extracting it from another online location, such as Google, Yahoo, jobstreet.com, LinkedIn or any social media account.

    Your act of providing this information in connection with seeking employment at with HCPI is voluntary and you determine the extent of the information you provide. Your decision not to provide such information may affect our ability to consider you for employment. This information is collected and is not shared except between HCPI and its affiliated companies, as necessary for employment decisions.


  3. Information We Collect Automatically

    Device and Usage Information
    We receive information from the devices (computer, tablet, smartphone, etc.) which you use to connect to our Sites. The information we receive from these devices may include the device’s IP address, unique device identifiers, browser type, internet service provider, hardware model, operating system and application version. When you use or interact with our Sites, we may also record certain information and store it in log files. This may include referring and exit pages, time and date stamp, search terms and clickstream data.

    Location Information
    We receive location information from the devices you use to connect to our Sites. Location information may be obtained through the use of geolocation features in your devices or through other methods such as using your IP address to identify your general geographic area or location.

    Cookies, Web Beacons and Similar Technologies
    We may receive and store certain information about your browsing preferences or activities by using cookies, web beacons and similar technologies. These technologies may be provided by third parties. Cookies are small text files placed on your computer to help websites and applications recognize your browser. They help us provide you with customized services and may be used for interest-based advertisements or to associate you with social media sites. We may use both session cookies (disappear after you close your browser) and persistent cookies (remain after you close your browser and may be accessed every time you use or connect to our Sites). Most web browsers allow you to modify your cookie settings; however, certain features of our Sites may not work properly if you disable cookies. Web beacons are transparent graphic pixels that are placed on web pages that enable us or a third party to track your actions on our Sites and deliver interest-based advertisements. More information regarding online tracking and interested-based advertising, including opt-out options is included below.

    Social Media Widgets
    Our sites and mobile applications include social media features connected with social media platform such as Facebook, Twitter, Instagram, Snapchat, Google Plus, Pinterest, YouTube and others. These features may collect information about your IP address and which page you’re visiting on our site, and they may set a cookie or employ other tracking technologies. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with those features are governed by the privacy policies of the companies that provide them.


Use of Information by HCPI

Except as otherwise limited in the Policy, we may use personal and anonymous information collected from the Sites in several ways, including, but not limited:

  • To facilitate or fulfill the information, products or services you have requested;
  • To provide educational materials to you;
  • To provide important safety or warranty related information;
  • To maintain customer relationships;
  • To communicate with you about your account;
  • For future marketing promotions, including advertisements tailored to your interests; and
  • For internal business operations, including the improvement of our products/services, data analytics, to personalize your experience and other normal business activities.
  • Information obtained through our Sites may be merged with other information which is already known by HCPI.

Sharing of Information with Third Parties
Except as otherwise limited in the Policy, we may share personal and anonymous information collected from the Sites as outlined in this section. In each instance, the sharing of information shall be covered by the corresponding Data Sharing Agreement and/or Confidentiality / Non-Disclosure Agreement.

Affiliated Entities
We may share the information we collect with our parent company, subsidiaries and affiliates. These entities may use this information for everyday business purposes, including the purposes for which HCPI uses the information (outlined above).

Service Providers
We may share the information we collect with third parties that perform services on behalf of HCPI. Service providers may include companies that provide background character investigation, fulfillment, IT, marketing, survey, data analytic, data hygiene or other services on behalf of HCPI. These companies may need information about you in order to perform their functions.

Dealers
We may share your personal information with authorized Honda dealers, which are independently owned and operated. Dealers may use this information for their everyday business purposes, including marketing, customer service, fulfillment and related purposes.

Partners
When you visit or use a part of any Site that is co-branded or that is a part of a joint promotion involving HCPI and one or more third parties (each a “Co-Branded Party”), you are providing and consenting to provide your personal information and any other information collected by any Co-Branded Party to HCPI and each of the Co-Branded Parties without any other notice or further consent. We do not control the Co-Branded Parties’ use or treatment of information you provide to them and you should consult their respective privacy policies or any separate Co-Branded privacy policy posted on or linked from the Co-Branded site to determine your rights with respect to their use and treatment of your information.

Sensitive Information
Sensitive information as defined in Republic Act No. 10173 – The Data Privacy Act (including but not limited to race, marital status, age, social security number, tax identification number, health records) obtained via the Sites is shared only pursuant to your consent or to the extent necessary to process your transactions or fulfill your requests.

As Required by Law or Requested by Law Enforcement
We may share your personal information in response to a subpoena, civil investigative demand or request from a law enforcement agency, or to otherwise comply with applicable laws.

Changes in Corporate Structure or Bankruptcy
In the event that HCPI is involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be sold or transferred as part of that transaction. We also may retain a copy of such information.

Online Tracking and Interest-Based Advertisements
HCPI and third parties, which may include Google, Adobe, Facebook and other advertising networks, use cookies, web beacons and similar technologies to gather information about you over time and across different websites or applications in order to help predict your preferences and show you interest-based advertisements.

How You Can Opt-Out
If you do not wish to receive interest-based advertising, please send email to customer.relations@hondaphil.com (State Subject: Email Opt-Out Notice) which will enable you to opt-out of one or more interest-based advertising networks. Opt-outs are device and browser specific; therefore, you will need to set your opt-out preferences for each device and browser. Deleting browser cookies can remove your opt-out preferences. Please note that opt-outs only apply to interest-based advertising. You may still receive other types of online advertising.

Security
We use, and require our service providers to use, a variety of procedural, technical, and physical controls to help protect your information. However, no security measure can be one hundred percent (100%) secure, and we cannot guarantee the security of your information.

The information that HCPI collects on its Sites shall be disposed one (1) year from the date of its collection. It will be disposed properly in a way that the data would be unreadable or irretrievable.

We will never request your credit card number, social security number or other sensitive information through email. This practice, called “phishing”, is a scam designed to steal your information. If you receive an email that looks like it is from us asking you for this information, do not respond. You might also consider updating your email filter settings to block emails from the domain from which the email was sent.

Links
The Sites may contain links to third party websites including social media platforms. Please be aware that if you access these links, you will be leaving our site. We encourage users to read the privacy policies of those sites, as we are not responsible for their content, links, or privacy procedures.

International Users
HCPI Sites covered by this website are intended for Philippine residents only. If you are a resident of another country, please use the corresponding Honda Sites. In the event that you provide any personal information on HCPI Sites, you consent to the transfer of such information across country borders, and to the use, processing, and disclosure of such information in global locations, including those that may have different levels of privacy protection than the Philippines.

Contact Information
If you have any questions about this Privacy Policy or our online privacy practices, you may get in touch with HCPI thru its Data Protection Officer at:
Email: privacy@hondaphil.com
Phone: (632) 8 857 7200 local 202

Policy Updates
Any change in HCPI’s privacy policies or procedures will be reflected in this Privacy Policy so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We suggest periodically visiting this page to review our policies and procedures.