Recall Information

Honda has announced an Airbag Recall to some Honda vehicles produced and distributed in the Philippine market for a certain period. This is a proactive market action ensuring the safety of its valued customers. Customers are advised to bring their affected vehicles to any authorized dealership or service center for the replacement of the Airbag Inflator. The replaced SRS Inflators will be subjected to further evaluation and study.

The following are important information on airbags:

  1. Recall (Driver side only / Passenger side only / Both driver and passenger)
  2. Recall as preventive measure (Driver side only / Passenger side only / Both driver and passenger)

Affected vehicles must be recalled by replacing the inflator because there is a risk of an abnormal deployment during collision. Some metal shrapnel / fragment would rupture which could cause serious injuries to occupants.

Recall Notification

In every recall announcement, Honda has been sending Notification Letters to all affected customers via courier based on the latest addresses listed in Honda’s database, however, there are still undelivered letters due to incomplete addresses. Honda has been exhausting all possible means to reach out to as many affected customers as possible.

Recall Procedure

The replacement of the SRS Inflator would take about one (1) hour in any authorized dealership. It is highly advised that customers would call their preferred Honda Cars dealerships and book for an appointment before visiting them to ensure parts allocation and hassle-free transaction. In the event that the recall parts are not available, customers would be listed in the dealership’s wait list and will be notified once parts become available. The replacement of the SRS Inflator is FREE OF CHARGE and could be done in any authorized dealerships nationwide.

Model Information
Guide

AFFECTED MODEL MODEL YEAR SELLING YEAR
City 2003 - 2014 2003 - 2014
Jazz 2004 - 2013 2014 - 2014
Civic 2001 - 2011 2001 -2011
CR-V 2001 - 2012 2001 - 2013
Accord 2003 - 2012 2003 - 2013
Pilot 2006 - 2007;2012 2006 - 2007;2014

Honda Contact Numbers

1800-1000-Honda(46632)
(02) 857-7240
(+63) 917-8326902

There were several Recall Announcements in the past; you may click on below links to check details of per recall announcement.

Chassis / VIN Search

For complete model-specific preventative measure information, please enter your Chassis Number / Vehicle Identification Number (VIN).

What is a Chassis Number / Vehicle Identification Number (VIN) and where to find it?

The Chassis Number / VIN is a set of 17 digits and may be found at the following:

A) In the Certificate of Registration located at the upper rirght portion of the document.

B) In the Warranty Booklet located at the Warranty Registration Card (last page).