The problem is with the chemical inside the airbag inflator that works to inflate the airbag during a crash. It becomes unstable after years of exposure to moisture and temperature fluctuations. In a crash, if the airbag may blow apart sending pieces of metal into the vehicle and potentially cause injury and death. For other vehicle, only the driver side is affected while others both Passenger and Driver Side.
Visit our website's Recall Information page and input your vehicle's Chassis/VIN number at the Search box. It will tell you if your vehicle is affected or not.
It will take only about one (1) hour for one side and two (2) hours for 2 sides.
It is advised that customers first call their respective dealers or Honda Cars Philippines hotline for an appointment and to avoid any inconveniences.
We advise to practice extra precautions to avoid accidents.
About 100,000 units manufactured and distributed in 2003 to 2014.
Honda identified the affected vehicles based on the airbag module ID numbers. Consequently, all airbag produced during the specific period when there was suspected problem on manufacturing process could be traced. From these airbag module ID numbers, the specific frame numbers where these affected airbags had been installed could likewise be identified.
The market action was decided because the inflator containers could rupture and the component parts could pop out through airbag cushion material at the time of airbag deployment possibly causing injury to vehicle occupants.
Honda is taking it very seriously and taking a sincere effort to prevent the same problem from happening again in the future.
There was no reported injury for Philippine market.
This is a manufacturing-related problem in the supplier during the production process.
Yes, this also affects other countries.
We have confirmed that the supplier has taken recurrence prevention measures in their production process properly for our vehicles manufactured after the affected period.
Blitz 60 Minutes Periodic Maintenance (PM) Service is Honda’s way of providing fast and efficient Periodic maintenance service for our customers. You don’t have to spend hours waiting for your vehicle to be finished, with just 60 minutes our Honda certified technicians would complete your Periodic maintenance.
Blitz PM Service can be availed by the following PM schedules:
*Whichever comes first
It can be availed to the following dealerships:
North Luzon
North Metro Manila
South Metro Manila
South Luzon
Visayas
As of December 16, 2019
Should your preferred dealer is not yet included on the list, please stay in touch for future announcement.
Blitz 60 minutes PM service shall be available across Honda dealers soon.
15 minutes grace period are given for customers with appointment. Beyond 15 minutes, customers are considered walk in and will be attended based on the availability of Blitz Work Bay.
It is highly recommended to arrange service by appointment a few days before your preferred date to ensure that you get reservation and confirmation immediately. Usually peak hours are in the morning, hence, we advise that you take the afternoon schedules and during week days.
With Blitz 60 minutes PM Service, we recommend customers to wait for their vehicle considering the shorter lead time for the repair to be completed.
Blitz 60 minutes PM Service is purely for periodic maintenance. Should there be any work recommendation found during repair, your Service Advisor shall explain the additional time required for the job to be completed. Hence, Blitz 60 minutes PM Service shall be forfeited.
Kindly inform your dealer on the changes/cancellation and have it rescheduled at your preferred time.
Kindly approach your Service Advisor / Service Manager should your PM service exceeded more than 60 minutes.
No, for under Warranty units, we recommend you to follow the prescribed full Preventive Maintenance Service to prevent voiding your Warranty.
It is a basic maintenance service for your Out-of-Warranty Honda car. Primary task to be done is to replace your engine oil.
It covers all Honda car models except for Diesel variants.
No, for under Warranty unit, we recommend you to follow the prescribed full Preventive Maintenance Service to prevent voiding your Warranty.
Oil to be used will depend on the package you prefer,
Quantity of Oil to be use will depend on the package you prefer
Price will depend based on the package you prefer,
Kindly check if mobile number is correctly encoded. If yes and OTP still not received, contact our dealer for assistance. Click here for our authorized Honda Cars dealership contact information.
System would only accept bookings made two (2) days before the service date.
Our friendly telemarketer shall contact you within 24 hours from your booking application to confirm your requested booking schedule.
We are currently taking steps to further improve this function in order to see real time, the available slot. We target to implement this in a few months.
Please contact your servicing dealer and ask to speak to a telemarketer.
We apologize but for now, the online booking only caters to Periodic Maintenance works.
Our Telemarketer shall get in touch with you upon receipt of your booking (within 24 hours) to get more details of your visit.
For now, not yet, but we are already working on this. Our Telemarketer can provide you the quotation via email after the booking confirmation.
Please check if Plate/CS number/Frame number is correctly encoded.
*The system would only have records of those vehicle bought and serviced at authorized dealerships. However for proper checking please contact our dealer for assistance. Click here for our authorized Honda Cars dealership contact information.
It is a Preventive Maintenance (PM) discount voucher to be used during PM schedule. The discount increases every two (2) PM visit and is exclusively for Honda PM Parts, Lubricants and Labor only.
The entry level is the Topaz voucher which costs Php 300. Each voucher has a Php 300 off stub which can be used to upgrade to the next level voucher once the first two stubs has been used.
You may use the Php 300 off stub to avail a new Topaz Voucher This goes with Ruby and Diamond voucher also.
In case the Topaz voucher gets lost, the customer needs to purchase a new voucher and need to complete two (2) PM visits again within the allotted period.
In case the Ruby or Diamond voucher gets lost, the customer needs to purchase a new Topaz voucher and need to complete two (2) PM visit again within the allotted period.
Older models that utilize timing belts and carburetor, this includes Honda car models below year 2000.
No, for under Warranty units, we recommend you to follow the prescribed full Preventive Maintenance Service to prevent voiding your Warranty.
The service is available in all authorized Honda Cars dealerships nationwide. For the customer's convenience, we suggest you set an appointment with your desired dealership.
Honda Cars Philippines, Inc. (HCPI) warrants that it will either repair or replace, free of charge, any part or parts of the car (excluding tires, batteries, radios, and air-con, which are covered by a separate warranty by their respective manufacturers), found to be defective either in materials or workmanship, or both, provided that:
Three (3) years or 100 000kms, whichever comes first.
For Battery: One (1) year or 20 000kms, whichever comes first.
For Tires: Under the terms of the warranty, tires will be replaced on a pro-rata basis.
For more Warranty exclusions details, kindly refer to your Warranty Booklet.
Yes, you are entitled to a free 1,000 km. Check-up. This check-up will be performed in accordance with your Owner’s Manual. This is Free-of-Charge upon presentation of the Warranty Booklet.
Yes, it may affect the warranty of the vehicle. The owner is strongly encouraged to follow the required periodic maintenance schedules as listed in the owner’s manual so as to ensure that your unit is always in good running condition.
The Company Warranty shall automatically cease from the time the car is so modified. Any modification made to the unit which affect its performance or function without approval or sanctions by Honda will void its Warranty.
The Warranty of the vehicle is embedded to the unit and not to the owner.
Bring your vehicle, Warranty Booklet and Maintenance Record at any Honda Authorized Dealerships for evaluation of your warranty claim.
Call these numbers for inquiries: 1-800-1000-HONDA (Toll Free).